Guide Me Support vs Do It For Me Support
When buying Core hosting from Fridge Hosting, you can choose how ongoing support is handled. In checkout, these options are shown as Guide Me support and Do It For Me support.
Guide Me support is the self-managed support option. Do It For Me support is the managed support option. The hosting foundation is the same. The difference is whether we guide you through normal hosting-related tasks, or perform those tasks for you where possible.
Important: Your Hosting Plan Does Not Change
Guide Me and Do It For Me do not change the hosting plan itself. They change how ongoing support is handled. With Guide Me, we guide you and you complete the task. With Do It For Me, we complete normal hosting-related tasks for you.
Does Guide Me Support or Do It For Me Change My Hosting Plan?
Guide Me Support — Self-Managed Support
Guide Me support is the self-managed support option and the lower-cost Core experience. Choose this if you are comfortable following instructions and completing normal hosting-related tasks yourself, such as setting up email accounts, updating DNS records, using your hosting control panel and troubleshooting basic hosting issues.
Guide Me Does Not Mean You Are On Your Own
Guide Me support still includes ongoing support. The difference is that we guide you through the task and you complete it yourself. It is for customers who are comfortable doing more themselves, not for customers who want no support.
Do It For Me Support — Managed Support
Do It For Me support is the managed support option and the more hands-on Core experience. Choose this if you prefer us to perform normal hosting-related tasks for you where possible, such as email setup, domain connection, control panel access and hosting guidance.
Why Guide Me Costs Less
Guide Me support costs less because it requires less hands-on action from Fridge Hosting. It is not lower-quality hosting. It is a saving for customers who can follow guidance and complete normal hosting-related tasks themselves.
Why Does Fridge Hosting Start From R19?
What Do It For Me Support Does Not Mean
Do It For Me support does not mean we run your business, build your full website, manage your third-party platforms or make unlimited changes for you. It means you get practical ongoing support where Fridge Hosting performs normal hosting-related tasks for you where possible.
Can I Change Later?
Yes. You can change your support option later if your needs change. You can start with Guide Me support and move to Do It For Me support if you prefer a more hands-on support experience.
Simple Recommendation
If you are unsure, choose Do It For Me support for the managed support experience. If you are comfortable following instructions and completing hosting tasks yourself, Guide Me support may be enough for you.
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